Frank Daley is Director of Client Success at Avantive Solutions, where he partners with clients to strengthen customer experience (CX), optimize contact center performance, and drive long-term business growth. With more than 20 years of experience in client success, sales effectiveness, operational performance, process improvement, and strategic account management.
Before joining Avantive Solutions, Frank worked at Comcast. He later focused on new business acquisition at Global Callcenter Solutions (GCS), further expanding his expertise in outsourcing solutions and client partnerships.
He holds a bachelor’s degree from DeSales University.
Outside of building strong relationships with clients, Frank enjoys spending time with his family. He’s always happy to discuss Philadelphia sports teams and the Kentucky Bourbon Trail.
Turning Sales Challenges Into Growth
When our long-standing, Fortune 500 client needed to grow sales, control costs, and keep customers happy, Avantive Solutions got to work.
Our team brought together smart strategy, technology, frontline insights, and sales expertise to improve performance where it mattered most. The results included increased call hours, achieving our sales-per-hour goal, and reduced cost per revenue-generating unit.
See the full breakdown and how your program could achieve similar results.
