Focused on innovation.
Passionate about people.
Obsessed with results.

As a leading BPO specializing in contact center solutions, we focus on blending innovation and emerging technologies with the human touch to develop solutions that create awesome customer experiences. We understand our clients’ goals and their customers’ unique needs and preferences so we can create a tailored, seamless experience across channels.

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Learn how Avantive Solutions expertly transitioned contact center operations for a major pet recovery service, significantly improving customer satisfaction and operational efficiency. Through a strategic three-phase approach, we reduced call abandonment rates, enhanced first-call resolution, and accelerated case resolutions.

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Meet your customers where they are.

Avantive Solutions drives innovation by solving business problems through the creative use of technology. We invest in, and stay current with, the latest technology trends and market best practices to determine the most impactful ideas to bring to our clients.

We’re the proud recipient of several industry awards, including the Gold Stevie for Innovation in Customer Service.

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A culture of caring.

We are committed to giving back to the people and organizations where we work and live. We’re proud of the impact our teams have made through our non-profit RealPurpose.org and by partnering with other charitable organizations.

“We’re proud of our purpose driven culture and it guides everything we do as a company. You will see it in the results we get for our clients, the way we care for our employees, and how we give back to the communities where we work and live.”

Frank Pettinato
CEO, Avantive Solutions
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