Empower your team with an industry-tested set of best practices to improve customer-centric outreach and engage with your called parties most successfully. Numeracle’s VP of Trust Solutions, Sarah Delphey, and CEO of Avantive Solutions, Frank Pettinato discuss how to manage your calling identity, protect numbers from spam and scam labeling, maximize dialing attempts, customize outreach to drive brand loyalty, and more.
While there is not a one-size-fits-all approach to the perfect contact strategy, starting and ending with your consumer in mind is the foundation.
For a deeper dive into this topic, watch the playback of the “Best Practices for Dialing Strategies, Contact Strategy, & Campaign” masterclass from 2023 Call & Contact Center Expo here: https://bit.ly/3Lw5Jva
