Fun Themes and Team Spirit
Each day, our teams embraced fun themes—Superhero Day, Hat Day, Cosmic Day, Sports Day, and Pajama Day. From capes to cozy PJs, our customer care specialists and support staff got creative and had a blast! Beyond the fun, it was a great reminder that teamwork and dedication are at the heart of delivering excellent customer service every day. Here are some highlights from the week:
A Special Day at the Tulsa Zoo
While the fun themes were happening worldwide, our Tulsa, Oklahoma headquarters went a step further by hosting a special Employee Appreciation Day at the Tulsa Zoo. Employees and their families were treated to a day of fun, activities, and time to relax outside of work. Events like these help us show our appreciation for the hardworking teams who make our call center in Tulsa such a success.
Going Above & Beyond in Customer Service
Going above & beyond isn’t just a theme for one week. It’s how we approach customer service every day, whether our team is helping troubleshoot issues, handling customer calls, or driving sales for our clients. Our teams in Mexico, the US, and India are committed to bringing that same dedication year-round, ensuring that both clients and their customers always get the best support possible.
How Employee Engagement Improves Service
Celebrating Customer Service Week and events like Employee Appreciation Day help boost employee morale, and that directly impacts the service we provide. Engaged employees are more motivated, more creative, and more productive. This level of commitment helps us stand out as a global leader in contact center and BPO services, working with some of the world’s leading brands.
More Than Just a Week
While Customer Service Week might be over, the Above & Beyond spirit lives on. Every day, our teams in Mexico, the US, and India bring that same dedication to customer care and sales support, ensuring our clients and their customers get the best experience possible.
Thanks to Our Teams!
A huge thank you to all our employees for making Customer Service Week such a success! We can’t wait to keep celebrating the amazing work being done across our teams.
