Outsourcing remains a pivotal business strategy, and India stands as a longstanding industry frontrunner. Leveraging its renowned technological prowess, highly skilled labor force, and economical offerings, India emerges as the top choice for enterprises seeking operational efficiency and heightened productivity. Statista forecasts a significant 9.96% growth in India’s BPO market over the forthcoming four years, culminating in a substantial market volume of US$10.41 billion by 2028.
Here’s a look at a few benefits of outsourcing business services and operations to India:
India’s standing as a technological powerhouse is unmatched, leading the way in software development, artificial intelligence, and digital innovations. With a rich history of dominance in IT services and outsourcing, the nation maintains its edge through continuous innovation. Supported by government policies fostering foreign investment and business-friendly environments, India offers an ideal landscape for global outsourcing of highly skilled technical talent.
2. Vast Talent Pool
India’s highly skilled workforce is renowned for its excellence in outsourcing diverse services, including technical support, back-office support, lead generation, website development, SEO, and Quality Assurance as a Service (QAaaS). The country’s substantial English-speaking population, which is both computer literate and often holds advanced degrees from top universities offers the perfect blend of technological expertise and academic proficiency. Additionally, the workforce exhibits a diverse language proficiency, extending beyond English to support languages such as Hindi, Spanish, German, French, and Japanese which caters to a global clientele.
3. Cost-Effective Solutions
By harnessing a distinctive blend of affordable living expenses and a fiercely competitive labor pool, the nation empowers businesses to slash operational costs significantly without sacrificing quality. India offers up to a remarkable 60% reduction in expenses compared to contact center operations in the United States or the United Kingdom. This unmatched cost efficiency cements India’s status as the premier destination for businesses aiming to streamline budgets while upholding impeccable standards.
4. 24/7 Support and Flexibility
The expansive workforce’s flexibility empowers contact centers to maximize productivity and effectively address client needs with staggered shifts. India’s advantageous central time zone ensures operational continuity during off-hours for counterparts in the United States and other Western nations, fostering seamless workflow and rapid turnaround times.
Why We Work There
Avantive Solutions has been established in Noida for nearly 15 years, fostering a seasoned workforce characterized by low attrition rates. Situated within the capital region, Noida boasts excellent connectivity to Delhi International Airport, offering direct flights to the United States and major European countries.
Our location ensures convenient access to various public transit options and provides numerous onsite amenities for our employees. Nestled in a prominent IT park, our building is equipped with a reliable internet connection and an uninterrupted power backup system, allowing us the flexibility to deliver services round the clock, 365 days a year.
Learn more about outsourcing to India and add to the discussion on LinkedIn.
