We’re opening a new contact center location in Colonia Escandón, Mexico City. The new site includes 200 seats, dedicated HR and training space, operations leadership offices, and room for future expansion.
“Mexico has been a cornerstone of our global growth strategy, and this new location in Escandón is another proud step in that journey,” said Frank Pettinato, CEO. “Our teams in Mexico have consistently delivered exceptional results for our clients, and we continue to invest here because we believe in the talent, we believe in the market.”
The 770 square meter site will house existing client programs that are moving to the new location, providing the capacity needed to scale those programs while creating room to support additional customer service and sales programs.
With more than five years of BPO and contact center operations in Mexico, Avantive Solutions has established a trusted presence across Mexico City and Guadalajara and continues to grow its footprint in the region.
A Strategic Location for Contact Center Operations
By expanding capacity in Mexico City, enterprise organizations that partner with Avantive Solutions gain access to highly skilled bilingual talent and flexible nearshore and blendshore delivery models.
“Escandón gives us the space and infrastructure we need to keep growing,” said Josue Ceron, General Manager of Latin America. “This neighborhood is vibrant, well-connected, and full of talented people. We are excited to be here and to become a real part of this community.”
Colonia Escandón sits adjacent to the sought-after Condesa and Roma districts and is one of Mexico City’s most accessible neighborhoods, with outstanding connections to public transit throughout the city, making it an ideal hub for a growing Mexico City contact center location.
Join Our Growing Mexico City Team
Avantive Solutions will be hiring experienced sales and contact center professionals at the new Escandón location this summer. Interested candidates are encouraged to explore our job openings.
Frequently Asked Questions (FAQs)
Where is Avantive Solutions' new Mexico City contact center located?
The new contact center is located at Agricultura 21, Piso 1, Col. Escandón II Sección, Miguel Hidalgo CDMX, C.P. 11800, MX. It’s in Colonia Escandón, one of Mexico City’s most centrally connected neighborhoods with convenient access to public transportation.
Why did Avantive Solutions choose Escandón for its new location?
Escandón offers excellent accessibility, a strong local talent pool, and the space needed to support continued growth and future expansion.
How large is the new contact center?
The new facility includes 200 seats, dedicated HR and training space, operations leadership offices, and room for future growth..
How does this expansion support clients?
The new location provides additional capacity to scale existing client programs, onboard new business, and strengthen Avantive Solutions’ customer experience and sales operations across Latin America.
Is Avantive Solutions hiring for the new location?
Yes. Avantive Solutions is hiring for roles at its new Escandón contact center. Interested candidates can explore current openings on our careers page.
