Petcare & Animal Health
Most of our team members are proud pet owners, so we understand the special bond between pets and their families. Our customer-centric support and customized contact center solutions are designed to enhance that connection and give owners peace of mind.
Personalized Customer Care
Social Media Monitoring & Engagement
Seasonal & Holiday Coverage
Customer Experience Analytics
Quality Assurance and Training Support
At Avantive Solutions, we elevate the customer experience for petcare and animal health brands with tailored, customer-centric solutions and after-hours support. Our services include strategic staffing for seamless product launches, product troubleshooting support, and social media monitoring & engagement. All of these are backed by advanced AI and machine learning technologies, enhanced with a human touch to drive your company’s success.
Why Partner with Avantive Solutions?
- Dedicated to Animal Welfare: We actively support animal welfare initiatives in our communities around the globe through fundraising and community efforts.
- Expertise in Petcare: Our team consists of knowledgeable and dedicated pet lovers who understand the unique needs of pet owners.
- Comprehensive Support: From pet recovery to product troubleshooting, we offer complete support for all your pet safety and convenience needs.
- Round-the-Clock Assistance: Enjoy peace of mind for your customers with our 24/7 support and omni-channel services.
- Advanced Technology: Utilizing the latest technology, we ensure efficient service and quick resolution of issues, enhancing the overall customer experience.
