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Medication Adherence

Boosting Medication Adherence with Contact Center Solutions

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Every year, millions of prescriptions go unfilled, and countless patients skip or misuse their medications. This widespread medication non-adherence worsens health conditions, leads to avoidable hospital visits, and drives up healthcare costs. Despite advances in modern medicine, the simple act of taking prescribed medications remains a significant hurdle. The solution might come from an unexpected […]

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Case Study: Seamless Contact Center Vendor Transition with Rapid Results

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Navigating a vendor transition in your contact center can seem daunting. However, with the right partner, the process becomes a strategic opportunity for improvement. Avantive Solutions exemplified this in the pet recovery industry, where swift and compassionate customer service is paramount. This case study explores how our team coordinated a seamless transition for our client,

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medication adherenece

Medication Adherence: Everyone Wins with the Right Strategy

All, Healthcare, Thought Leadsership /

Medication non-adherence remains a significant challenge, impacting both patient outcomes and the financial health of healthcare organizations. Avantive Solutions, under the guidance of CEO Frank Pettinato, is at the forefront of addressing this critical issue through innovative healthcare call center solutions. In a recent feature article published in Healthcare Call Center Times, Frank Pettinato outlines Avantive Solutions’

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