Author name: manjit

Utilizing Rich Call Data to Present Brand Identity

Chief Product Officer, Anis Jaffer, will be joined by Frank Pettinato, CEO of Avantive Solutions, to discuss the technology behind Rich Call Data and how it contributes to a brand’s presence and identity. They will explore how it is currently rolling out and the learned lessons to expect with its implementation. Read More

Forbes.com: “Celebrate More, Tolerate Less”

“By focusing on essential behaviors, celebrating positive behaviors and holding employees accountable, you encourage your employees to rise to meet expectations and, in turn, drive your business forward.” read the latest article on Forbes.com by Avantive Solutions CEO Frank Pettinato. Read More

Avantive Solutions’ Josue Ceron Named Contact Center Leader of the Year

We are excited to announce that Josue Ceron, General Manager, Latin America, has been awarded the Bronze Stevie® Award for Contact Center Leader of the Year in the 17th annual Stevie Awards for Sales & Customer Service. Josue has been instrumental to Avantive Solutions’ expansion by helping to grow our Latin American operations and establish …

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