News

We are thrilled to announce the successful relocation of our Mexico City contact centerto its new home in the vibrant heart of Polanco, an upscale neighborhood within Ciudad de México (CDMX). This marks a significant milestone for us as we continue to ensure efficient operations and enhance our services to better serve our clients. Situated […]

Are you considering outsourcing your customer support or sales operations to a BPO (Business Process Outsourcing) partner? Selecting the right BPO partner can significantly impact your organization’s success. According to recent studies, businesses that outsource to BPO providers can achieve cost savings of up to 60% while experiencing improved operational efficiency and customer satisfaction. How

At a recent Maryland State Ways and Means Committee hearing, Amy Brennan, our Chief AI Officer and COO, delivered compelling testimony on the critical role of AI in shaping the future of education and business. Her insights shed light on two significant state bills aimed at advancing AI implementation and its profound impact on various sectors.

Outsourcing remains a pivotal business strategy, and India stands as a longstanding industry frontrunner. Leveraging its renowned technological prowess, highly skilled labor force, and economical offerings, India emerges as the top choice for enterprises seeking operational efficiency and heightened productivity. Statista forecasts a significant 9.96% growth in India’s BPO market over the forthcoming four years,

Our recent company-wide toy drive has filled us with gratitude and inspiration as we reflect on the remarkable success of this heartwarming initiative. Thanks to the steadfast efforts of our dedicated contact center teams spanning the globe, we have brought joy to the faces of children in underserved communities. In the spirit of giving back,

Avantive Solutions commits to implementing and upholding top-tier security practices to ensure our clients’ data stays safe and secure. In line with this ongoing effort, we are pleased to announce the successful completion of our SOC 2 report. The examination was conducted by A-LIGN, a technology-enabled security and compliance firm trusted by more than 4,000 global organizations to

At Avantive Solutions, we believe in the power of collective action and unity; bringing together our global teams to make a positive impact on the world. In the spirit of giving back, we recently embarked on a company-wide initiative called “Paws & Purpose,” connecting our global teams through a shared commitment to animal welfare. Our team in Guadalajara