We are proud to share that Amy Brennan, our Chief Operations Officer and Chief AI Officer, has been honored with the Silver Stevie® Award for Female Thought Leader of the Year in Business Services at the 2024 Stevie Awards for Women in Business! Amy’s deep expertise in artificial intelligence and machine learning has set new […]
Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year Read More »
We’re excited to share some big news: we’ve moved our Tulsa headquarters and contact center to an awesome new location! Our new office is just 10 minutes away from the old one and offers better amenities and perks for our employees. This strategic move will help set us up for success as we continue to
Moving to a New Home in Tulsa! Read More »
We’re thrilled to announce that our outstanding team members have been honored at the prestigious 18th annual Stevie Awards for Sales & Customer Service. Michael Ferrari, our Chief Customer Officer, and Bill Ferris, our Director of Training, have both received well-deserved recognition for their exceptional contributions to customer service excellence. Michael Ferrari, our Chief Customer
Customer Service Excellence: Avantive Solutions Wins Two Stevie Awards Read More »
We are thrilled to announce the successful relocation of our Mexico City contact centerto its new home in the vibrant heart of Polanco, an upscale neighborhood within Ciudad de México (CDMX). This marks a significant milestone for us as we continue to ensure efficient operations and enhance our services to better serve our clients. Situated
Our New Contact Center Location in Polanco, Mexico City! Read More »
Our recent company-wide toy drive has filled us with gratitude and inspiration as we reflect on the remarkable success of this heartwarming initiative. Thanks to the steadfast efforts of our dedicated contact center teams spanning the globe, we have brought joy to the faces of children in underserved communities. In the spirit of giving back,
Global Generosity: Our International Toy Drive Read More »
Avantive Solutions commits to implementing and upholding top-tier security practices to ensure our clients’ data stays safe and secure. In line with this ongoing effort, we are pleased to announce the successful completion of our SOC 2 report. The examination was conducted by A-LIGN, a technology-enabled security and compliance firm trusted by more than 4,000 global organizations to
Avantive Solutions Successfully Completes a SOC 2 Assessment to Further Data Security Read More »
In a move that underscores our dedication to innovation, Avantive Solutions proudly announces the appointment of Amy Brennan as the company’s first Chief Artificial Intelligence Officer (CAIO.) Amy’s new role is pivotal in recognizing the transformative power of AI in the contact center space, emphasizing our commitment to reshaping customer experience and strategic sales. Artificial
At Avantive Solutions, we believe in the power of collective action and unity; bringing together our global teams to make a positive impact on the world. In the spirit of giving back, we recently embarked on a company-wide initiative called “Paws & Purpose,” connecting our global teams through a shared commitment to animal welfare. Our team in Guadalajara
Avantive Solutions’ Global Commitment to Animal Welfare Read More »
We’re thrilled to share the heartwarming success of our recent employee donations at McAuliffe Elementary in Tulsa. Teaming up with RealPurpose.org, our collective efforts have made a significant difference in the lives of students and staff. Our employees generously provided individual supply donations, from notebooks to art supplies, addressing immediate needs and fostering a supportive learning
Employee Donations Empower McAuliffe Elementary in Tulsa Read More »
“Best Practices for Dialing Strategies, Contact Strategy, & Campaign” masterclasses will be presented by the team from Numeracle and Avantive Solutions at Call & Contact Center Expo on Wednesday, April 26 and Thursday, April 27, 2023, at 1pm in Booth #10048, directly across from Numeracle Booth #10054.Registration to attend the live courses is available at: https://www.numeracle.com/master-classes.
Call Contact Center Expo Read More »
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