News Archives - Avantive Solutions

Celebrating Children’s Day in Guadalajara Contact Center

All, Contact Centers, Giving Back, News / jarvis

We believe in celebrating our team members not just for their professional contributions to our contact center operations, but for who they are as whole people—parents, mentors, caregivers, and community members. Recently, our Guadalajara contact center teams celebrated Día del Niño (Children’s Day) a beloved tradition in Mexico that honors the joy, growth, and well-being […]

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Dial into Sales Success– Tulsa Contact Center Jobs!

All, Contact Centers, News / jarvis

If you have call center sales experience and are ready for a fresh opportunity, Avantive Solutions is hiring in Tulsa, Oklahoma! We’re a global company with deep roots in Tulsa. Our headquarters at Eastgate Metroplex gives our team loads of natural light, a coffee station, easy public transit access, nearby dining, and even a free

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Ditch your Vendor. Partner Smarter.

All, Contact Centers, CX, News / jarvis

Your contact center vendor checked the boxes, but they are now supporting your efforts. Imagine where you would be with a team that actively helped you drive growth and hit goals. It’s time to ditch your vendor and partner smarter. Your contact center vendor should be more than a service provider; they should be a

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Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year

All, Awards, News, Thought Leadsership / jarvis

We are proud to share that Amy Brennan, our Chief Operations Officer and Chief AI Officer, has been honored with the Silver Stevie® Award for Female Thought Leader of the Year in Business Services at the 2024 Stevie Awards for Women in Business! Amy’s deep expertise in artificial intelligence and machine learning has set new

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Moving to a New Home in Tulsa!

All, Contact Centers, News / jarvis

We’re excited to share some big news: we’ve moved our Tulsa headquarters and contact center to an awesome new location! Our new office is just 10 minutes away from the old one and offers better amenities and perks for our employees. This strategic move will help set us up for success as we continue to

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Customer Service Excellence: Avantive Solutions Wins Two Stevie Awards

All, Awards, News / jarvis

We’re thrilled to announce that our outstanding team members have been honored at the prestigious 18th annual Stevie Awards for Sales & Customer Service. Michael Ferrari, our Chief Customer Officer, and Bill Ferris, our Director of Training, have both received well-deserved recognition for their exceptional contributions to customer service excellence. Michael Ferrari, our Chief Customer

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Our New Contact Center Location in Polanco, Mexico City!

All, News / jarvis

We are thrilled to announce the successful relocation of our Mexico City contact centerto its new home in the vibrant heart of Polanco, an upscale neighborhood within Ciudad de México (CDMX). This marks a significant milestone for us as we continue to ensure efficient operations and enhance our services to better serve our clients. Situated

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Global Generosity: Our International Toy Drive

All, Giving Back, News / jarvis

Our recent company-wide toy drive has filled us with gratitude and inspiration as we reflect on the remarkable success of this heartwarming initiative. Thanks to the steadfast efforts of our dedicated contact center teams spanning the globe, we have brought joy to the faces of children in underserved communities. In the spirit of giving back,

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Avantive Solutions Successfully Completes a SOC 2 Assessment to Further Data Security

All, News / jarvis

Avantive Solutions commits to implementing and upholding top-tier security practices to ensure our clients’ data stays safe and secure. In line with this ongoing effort, we are pleased to announce the successful completion of our SOC 2 report. The examination was conducted by A-LIGN, a technology-enabled security and compliance firm trusted by more than 4,000 global organizations to

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Amy Brennan Named Chief Artificial Intelligence Officer, Paving the Way for Contact Center Innovation

AI, All, News / jarvis

In a move that underscores our dedication to innovation, Avantive Solutions proudly announces the appointment of Amy Brennan as the company’s first Chief Artificial Intelligence Officer (CAIO.) Amy’s new role is pivotal in recognizing the transformative power of AI in the contact center space, emphasizing our commitment to reshaping customer experience and strategic sales. Artificial

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Celebrating Children’s Day in Guadalajara Contact Center

Dial into Sales Success– Tulsa Contact Center Jobs!

Ditch your Vendor. Partner Smarter.

Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year

Moving to a New Home in Tulsa!

Customer Service Excellence: Avantive Solutions Wins Two Stevie Awards

Our New Contact Center Location in Polanco, Mexico City!

Global Generosity: Our International Toy Drive

Avantive Solutions Successfully Completes a SOC 2 Assessment to Further Data Security

Amy Brennan Named Chief Artificial Intelligence Officer, Paving the Way for Contact Center Innovation

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