Our very own CEO, Frank Pettinato, is headed to PACE ACX in Charlotte and teaming up with industry expert Rebekah Johnson, Founder & CEO of Numeracle, for the Customer Engagement breakout session “To Brand or Not to Brand: Integrating a Branding Strategy Without Breaking the Bank.” Branded calling, an innovative technology allowing caller name, logo, and custom […]
Exploring Branded Calling Strategies at PACE ACX Read More »
We’re thrilled to share the heartwarming success of our recent employee donations at McAuliffe Elementary in Tulsa. Teaming up with RealPurpose.org, our collective efforts have made a significant difference in the lives of students and staff. Our employees generously provided individual supply donations, from notebooks to art supplies, addressing immediate needs and fostering a supportive learning
Employee Donations Empower McAuliffe Elementary in Tulsa Read More »
The automotive industry experienced a turbulent period from 2021 to 2023, marked by declining sales and economic uncertainties. However, amidst these challenges, our appointment-setting program in Guadalajara, Mexico, emerged as a beacon of success. Through a strategic and focused approach, our team not only weathered the storm but also thrived, driving remarkable results and exceeding
Revving Up Success Use Case Read More »
Voice analytics goes beyond generating data outputs. It possesses the power to revolutionize operational efficiency, uncover the secrets to elevated customer satisfaction, and create unparalleled personalized experiences. At the core of this revolution is the synergy of three pivotal elements: Data Visualization, Actionable Insights, and Voice Technology. By seamlessly integrating these components, organizations can harness
Voice to Visualization: Powering Actionable Insights with Voice Read More »
In this Tuesday Talks podcast, Numeracle’s VP of Trust Solutions, Sarah Delphey, and CEO of Avantive Solutions, Frank Pettinato, explore insights from the 2023 Call & Contact Center Expo to uncover the impact of call blocking and labeling and enhance outreach strategies through transformative Master Class sessions on identity management, number reputation solutions, and best
Podcast: Optimizing Call Center Dialing Strategies Read More »
In today’s competitive economy, organizations can have a hard time finding the right quantity of talent with the right expertise to support their evolving customer experience and sales initiatives. Outsourcing has become a critical strategy for solving this talent gap and expanding operations to improve the bottom line and enhance the customer experience. In this
The Global Guide to Outsourcing Read More »
Empower your team with an industry-tested set of best practices to improve customer-centric outreach and engage with your called parties most successfully. Numeracle’s VP of Trust Solutions, Sarah Delphey, and CEO of Avantive Solutions, Frank Pettinato discuss how to manage your calling identity, protect numbers from spam and scam labeling, maximize dialing attempts, customize outreach
Masterclass: Best Practices for Dialing Strategies, Contact Strategy, & Campaign Read More »
“Best Practices for Dialing Strategies, Contact Strategy, & Campaign” masterclasses will be presented by the team from Numeracle and Avantive Solutions at Call & Contact Center Expo on Wednesday, April 26 and Thursday, April 27, 2023, at 1pm in Booth #10048, directly across from Numeracle Booth #10054.Registration to attend the live courses is available at: https://www.numeracle.com/master-classes.
Call Contact Center Expo Read More »
Chief Product Officer, Anis Jaffer, will be joined by Frank Pettinato, CEO of Avantive Solutions, to discuss the technology behind Rich Call Data and how it contributes to a brand’s presence and identity. They will explore how it is currently rolling out and the learned lessons to expect with its implementation. Read More
Utilizing Rich Call Data to Present Brand Identity Read More »
Join host Craig Sell for the latest PACE Community Insight: Rich Call Data (RCD)Technology. Frank Pettinato, Chief Executive Officer of Avantive Solutions and Rebekah Johnson, Founder and CEO of Numeracle, discuss how businesses can leverage Rich Call Data technology to display a brand name and logo to their customers. We cover the bases from what
Community Insight- RCD Technology Read More »
Copyright 2023-24 © Avantive Solutions
Designed & Managed by Team Avantive
