News & Insights Leveling Up Your Workforce: The Power of Gamification for Employee Improvement We believe that staying informed is the key to success. Explore our company news and industry insights to discover what Avantive Solutions has to offer. All News Awards Case Studies Blendshoring Giving Back Customer Experience CX Contact Centers Thought Leadership Technology AI Telecom Sales Branded Calling Healthcare Leveling Up Your Workforce: The Power of Gamification for Employee Improvement Boosting Medication Adherence with Contact Center Solutions Celebrating Excellence at Noida Rewards & Recognition Event Seasonal Peaks, Seamless Service: Your Guide to Success Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year Understanding “Blendshoring”: Q&A with Michael Ferrari, Chief Customer Officer Lights and Frights: Global Celebrations No Tricks, Just Treats: Delivering Sweet Customer Experiences Going Above & Beyond: A Recap of Customer Service Week How Social Media and Contact Centers Work Together to Improve Customer Experience From Decline to Excellence: Seizing the Opportunity in Customer Experience From Hurdles to High-Speed: How We Boosted Fiber Adoption for a Telecom Client Moving to a New Home in Tulsa! Case Study: Seamless Contact Center Vendor Transition with Rapid Results AI-Powered Lead-to-Agent Matching: Boosting Sales and Satisfaction Mexico Emerges as the Premier Call Center Outsourcing Destination Avantive Solutions Wins Prestigious Top Sales MVP Award for 2023 Podcast: Enhance Your Contact Center Strategy with Blendshoring Blendshoring: Leveraging Geographic Diversity in BPOs Case Study: Successful Launch of an Inbound Sales Campaign Load More Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year Moving to a New Home in Tulsa! Customer Service Excellence: Avantive Solutions Wins Two Stevie Awards Our New Contact Center Location in Polanco, Mexico City! Global Generosity: Our International Toy Drive Avantive Solutions Successfully Completes a SOC 2 Assessment to Further Data Security Amy Brennan Named Chief Artificial Intelligence Officer, Paving the Way for Contact Center Innovation Avantive Solutions’ Global Commitment to Animal Welfare Employee Donations Empower McAuliffe Elementary in Tulsa Call Contact Center Expo Avantive Solutions’ Josue Ceron Named Contact Center Leader of the Year Avantive Solutions Welcomes New Senior Human Resources Director Avantive Solutions Wins Three Stevie Awards for Sales and Customer Service Avantive Solutions Selects Hitachi to Optimize Customer Experience with Advanced Data Analytics Avantive Solutions Makes Important Donation to Tulsa Area School Avantive Solutions Partners with NPO in Jalisco, Mexico to Combat Food Insecurity Avantive Solutions Expands Tulsa, OK Presence with the Addition of 375 New Jobs Avantive Solutions Expands Global Offerings Avantive Solutions Expands Global Footprint in Latin America with New Guadalajara Location Business Insider Press Release PR Newswire Load More Celebrating Excellence at Noida Rewards & Recognition Event Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year Avantive Solutions Wins Prestigious Top Sales MVP Award for 2023 Customer Service Excellence: Avantive Solutions Wins Two Stevie Awards Case Study: Boosting Call Center Performance with AI Case study: Utilizing Integrated Quality Processes to Drive Efficiency and Improve Performance Avantive Solutions’ Josue Ceron Named Contact Center Leader of the Year Avantive Solutions Wins Three Stevie Awards for Sales and Customer Service From Hurdles to High-Speed: How We Boosted Fiber Adoption for a Telecom Client Case Study: Seamless Contact Center Vendor Transition with Rapid Results Avantive Solutions Wins Prestigious Top Sales MVP Award for 2023 Case Study: Successful Launch of an Inbound Sales Campaign Case Study: Branded Calling Strategy in the Customer Journey Revving Up Success Use Case Case Study: Boosting Call Center Performance with AI Case study: Utilizing Integrated Quality Processes to Drive Efficiency and Improve Performance Avantive Solutions and Numeracle Release Branded Calling Case Study Understanding “Blendshoring”: Q&A with Michael Ferrari, Chief Customer Officer Mexico Emerges as the Premier Call Center Outsourcing Destination Podcast: Enhance Your Contact Center Strategy with Blendshoring Blendshoring: Leveraging Geographic Diversity in BPOs Community Insight- RCD Technology Global Generosity: Our International Toy Drive Avantive Solutions’ Global Commitment to Animal Welfare Employee Donations Empower McAuliffe Elementary in Tulsa Avantive Solutions Makes Important Donation to Tulsa Area School Avantive Solutions Partners with NPO in Jalisco, Mexico to Combat Food Insecurity Leveling Up Your Workforce: The Power of Gamification for Employee Improvement Seasonal Peaks, Seamless Service: Your Guide to Success No Tricks, Just Treats: Delivering Sweet Customer Experiences How Social Media and Contact Centers Work Together to Improve Customer Experience From Decline to Excellence: Seizing the Opportunity in Customer Experience Innovative Strategies for Enhanced Customer Engagement Improving Customer Experience Through Digital Transformation Staying Customer-Centric during Downturns Leveling Up Your Workforce: The Power of Gamification for Employee Improvement Celebrating Excellence at Noida Rewards & Recognition Event Lights and Frights: Global Celebrations Going Above & Beyond: A Recap of Customer Service Week Moving to a New Home in Tulsa! Mexico Emerges as the Premier Call Center Outsourcing Destination 6 Key Factors to Consider When Choosing the Right BPO Partner for Your Business India’s Leading Role in Global Outsourcing Success The Global Guide to Outsourcing Outsourcing is Booming in South Africa Load More Amy Brennan Wins Stevie® Award for Female Thought Leader of the Year Understanding “Blendshoring”: Q&A with Michael Ferrari, Chief Customer Officer From Decline to Excellence: Seizing the Opportunity in Customer Experience Podcast: Enhance Your Contact Center Strategy with Blendshoring Unlocking the Power of AI: Advancing Education and Business in Maryland Forbes.com: “Celebrate More, Tolerate Less” CEO Frank Pettinato: Guest on Contact Center Conversation Blending Technology with Human Touch to Drive Customer Engagement Staying Customer-Centric during Downturns Medication Adherence: Everyone Wins with the Right Strategy Voice to Visualization: Powering Actionable Insights with Voice Masterclass: Best Practices for Dialing Strategies, Contact Strategy, & Campaign Utilizing Rich Call Data to Present Brand Identity Community Insight- RCD Technology Blending Technology with Human Touch to Drive Customer Engagement AI-Powered Lead-to-Agent Matching: Boosting Sales and Satisfaction Unlocking the Power of AI: Advancing Education and Business in Maryland Amy Brennan Named Chief Artificial Intelligence Officer, Paving the Way for Contact Center Innovation Staying Customer-Centric during Downturns From Hurdles to High-Speed: How We Boosted Fiber Adoption for a Telecom Client Avantive Solutions Wins Prestigious Top Sales MVP Award for 2023 Case Study: Successful Launch of an Inbound Sales Campaign AI-Powered Lead-to-Agent Matching: Boosting Sales and Satisfaction Podcast: Enhance Your Contact Center Strategy with Blendshoring Case Study: Successful Launch of an Inbound Sales Campaign Avantive Solutions Wins Three Stevie Awards for Sales and Customer Service Leveraging Branded Calling to Build Trust and Increase Customer Engagement Decoding Branded Calling with Telecom Reseller Case Study: Branded Calling Strategy in the Customer Journey Exploring Branded Calling Strategies at PACE ACX Podcast: Optimizing Call Center Dialing Strategies Masterclass: Best Practices for Dialing Strategies, Contact Strategy, & Campaign Utilizing Rich Call Data to Present Brand Identity Avantive Solutions and Numeracle Release Branded Calling Case Study Numeracle and Avantive Solutions Help Businesses Achieve Instant Brand Recognition With Verified Calls by Google Boosting Medication Adherence with Contact Center Solutions Case Study: Seamless Contact Center Vendor Transition with Rapid Results Medication Adherence: Everyone Wins with the Right Strategy